Privacy Policy

Information we collect

• Information you give us: name, email, phone, shipping and billing address, and messages you send us.
• Order information: items purchased, prices and order history. Card payments are handled by our payment processor; we do not store full card numbers.
• Device and usage information: IP address, browser type, pages viewed and how you arrived at our site, collected with cookies and similar technologies.

How we use information

• To process and deliver orders, returns and refunds.
• To provide customer support and send order updates.
• To prevent fraud and keep our store secure.
• To understand and improve our store and advertising.
• To send marketing emails if you opt in. You can unsubscribe anytime.
• To comply with legal obligations.

Cookies, analytics and advertising

We use cookies to keep your cart and account working. We also use Google Analytics and Google Ads to measure how our site is used and how our ads perform. These services may collect information about your visits to our site and other sites. When you place an order we may share a hashed (encrypted) version of your email address with Google to measure ad conversions. You can learn how Google uses data at policies.google.com and opt out of personalized ads at adssettings.google.com.

Cookie policy

Cookies are small files stored by your browser. We group them as follows, and you can change your choice at any time with the "Cookie preferences" link at the bottom of every page.

Necessary (always on)

Needed for the store to work: your cart (_medusa_cart_id), signing in (_medusa_jwt), page caching (_medusa_cache_id) and remembering your cookie choice (stored in your browser as dc_consent_v1).

Analytics (only with your consent)

Google Analytics cookies such as _ga and _ga_* help us understand which pages are visited and how the store performs.

Advertising (only with your consent)

Google Ads cookies such as _gcl_au measure ad conversions and may personalize ads. Turning these off, or using our Do Not Sell or Share My Personal Information page, opts you out of sale/sharing. We honor Global Privacy Control signals.

Until you make a choice, analytics and advertising cookies stay off and Google receives only cookieless signals (Google Consent Mode).

How we share information

We do not sell your personal information. We share it only with:

• Service providers that run our store (hosting, payments, shipping carriers, email).
• Analytics and advertising partners, as described above.
• Authorities when required by law or to protect our rights.
• A buyer or successor if our business is sold or merged.

Your choices and rights

Depending on your state (for example California, Virginia, Colorado, Connecticut and others), you may have the right to access, correct, delete or get a copy of your personal information, and to opt out of targeted advertising (see Do Not Sell or Share My Personal Information). To make a request, email [TODO_SUPPORT_EMAIL]. We will not discriminate against you for exercising your rights. You can also block cookies in your browser settings.

Data retention and security

We keep information as long as needed for the purposes above and to meet legal requirements. We use reasonable safeguards, including encrypted connections, but no method is 100% secure.

Children

Our store is not directed to children under 13 and we do not knowingly collect their personal information.

Changes

We may update this policy. The effective date at the top shows when it last changed.

Contact

[TODO_LEGAL_ENTITY_NAME], [TODO_STREET_ADDRESS], [TODO_CITY], [TODO_STATE] [TODO_ZIP_CODE]. Email: [TODO_SUPPORT_EMAIL]. Or use our contact form.